Privacy Policy

Introduction

anticglbi B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website and services.

This policy applies to all personal data processing activities carried out by anticglbi in connection with our last-minute travel deals services. We are the Data Controller for the purposes of the General Data Protection Regulation (GDPR) and Dutch data protection laws.

Data Controller Information

anticglbi B.V. acts as the Data Controller for all personal data collected through our website and services. Our company details are:

Data Collection

The data we collect includes personal information that you voluntarily provide to us when using our services, as well as information automatically collected when you visit our website. We collect this data to provide you with our travel booking services and improve your experience.

Information You Provide

• Personal details (name, email address, phone number)
• Travel preferences and booking information
• Payment information (processed securely by our payment partners)
• Communication preferences
• Any other information you choose to provide in contact forms or communications

Information Automatically Collected

• Website usage data and analytics
• IP address and browser information
• Cookies and similar tracking technologies
• Device and connection information

How We Use Your Information

We explain how we use your information to provide and improve our travel booking services. The use of your data is based on legitimate legal grounds under GDPR and is necessary for our business operations.

Primary Uses

• Processing travel bookings and providing customer service
• Communicating with you about your bookings and travel arrangements
• Sending you travel deals and promotional offers (with your consent)
• Improving our website and services
• Complying with legal obligations and preventing fraud
• Analyzing website usage to enhance user experience

Legal Basis for Processing

Under GDPR, we process your personal data based on the following Legal Basis:

• Contract Performance: To fulfill our travel booking services
• Legitimate Interests: To improve our services and prevent fraud
• Consent: For marketing communications and cookies
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We may share your personal data with trusted third parties who assist us in providing our services. These include:

• Travel suppliers (airlines, hotels, tour operators)
• Payment processors and financial institutions
• Technology service providers and website analytics services
• Legal and professional advisors when required
• Regulatory authorities when legally obligated

We ensure all third parties maintain appropriate data protection standards and only process your data for specified purposes.

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Our standard Data Retention periods are:

• Booking Records: 7 years after completion of travel (for tax and legal compliance)
• Marketing Communications: Until you unsubscribe or withdraw consent
• Website Analytics: Up to 26 months
• Customer Service Records: 3 years after last contact

After the retention period expires, we securely delete or anonymize your personal data unless longer retention is required by law.

Your Rights

Under GDPR and Dutch data protection law, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing or cookies

To exercise any of these rights, please contact us at privacy@anticglbi.live. We will respond to your request within 30 days.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website performance. For detailed information about our cookie usage, please refer to our Cookie Policy.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage and access controls
• Regular security assessments and updates
• Staff training on data protection requirements
• Incident response procedures

International Data Transfers

When necessary for providing our travel services, we may transfer your personal data to countries outside the European Economic Area (EEA). We ensure such transfers are protected by appropriate safeguards, including:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following contact information: